When a trigger event, such as an illegal movement, tamper, area, low battery or power-loss alarm is received from your tracking device we systematically process your four emergency contact numbers, via SMS, phone calls or when required email. If a false alarm is suspected you are prompted to send alarm reset SMS responses. 


If reporting a theft "after the event" you call us on +44 (0) 1329 663812. We record details and make the required connections to your tracking device. You then contact the police to obtain a CRN Crime Reference Number.


Automatrics manage find operations for you. On connection with the tracking device we will try to source an accurate GPS fix to direct the police to the location. However, more often these days a significant number of stolen assets are deliberately hidden from GPS satellite view. In these situations, we immediately deploy a radio signal finder supplied by Automatrics. Finders use specialised radio direction tracking technology with an accuracy of less than one metre to locate your stolen asset. Once located either the police or our own personnel will stand guard over the protected asset until it can be safely recovered. You can choose a police recovery, (fee's may apply) or alternatively you can arrange your own recovery.  

Automatrics will cover up to £200 towards recovery transportation or storage fees.